Privacy Policy for Active Rewind
Last updated: 22.03.2025
At Active Rewind, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and purchase our products.
1. Information We Collect
We may collect the following types of personal data:
Personal Identification Information: Name, email address, phone number, billing address, and shipping address.
Payment Information: Credit/debit card numbers or other financial information necessary to process your orders (Note: We do not store this information directly).
Account Information: Username, password (if you create an account), and order history.
Technical Data: IP address, browser type, operating system, and information about your visit (e.g., pages viewed, time spent on the site).
2. How We Use Your Information
We use your personal data for the following purposes:
To Process Orders: To manage payments, fulfill orders, and provide customer support.
To Communicate with You: To send order confirmations, updates, and promotional emails if you opt in to receive them.
To Improve Our Services: To analyse usage data to enhance our website and products.
To Comply with Legal Obligations: To ensure compliance with applicable laws and regulations.
3. Legal Basis for Processing Your Information
We rely on the following legal bases for processing your personal data:
Consent: When you provide your information, such as subscribing to our newsletter.
Contractual Necessity: To fulfill our contractual obligations to you when you make a purchase.
Legal Obligation: When we are legally required to hold your information.
4. Data Sharing and Disclosure
We may share your personal data with:
Service Providers: Third-party vendors we use to assist with order fulfillment, payment processing, shipping, and email communication. These parties are required to protect your information and only use it for the purposes we specify.
Legal Authorities: If required by law, we may disclose your personal information to comply with legal obligations or protect our rights.
5. International Transfers
Your information may be transferred to, and processed in, countries outside of the UK. If this occurs, we will ensure that appropriate safeguards are in place to protect your personal data in accordance with UK data protection laws.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, please understand that no method of transmission over the internet or electronic storage is 100% secure.
7. Your Rights
You have the following rights regarding your personal data:
The Right to Access: Request a copy of the personal data we hold about you.
The Right to Rectification: Request correction of inaccurate data.
The Right to Erasure: Request the deletion of your data under certain circumstances.
The Right to Restrict Processing: Restrict the processing of your personal data.
The Right to Data Portability: Request to transfer your data to another organisation.
The Right to Withdraw Consent: Withdraw consent to our processing of your data when we rely on your consent.
To exercise any of these rights, please contact us using the contact details below.
8. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that are placed on your device. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy [link to your Cookie Policy if you have one].
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Please review this policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Active Rewind
Email: contact@activerewind.co.uk